Privacy Policy
ThinkelTutors is a service by Thinkel Learning Lab Pte Ltd. This Privacy Policy explains how we collect, use, disclose and protect personal data submitted through teachers.com.sg.
By using this website or submitting a form, you agree to the collection, use and disclosure of your personal data as described in this Privacy Policy.
1. Personal Data We Collect
We may collect personal data when you submit a tutor request, register as a tutor, contact us, or communicate with us through this website, WhatsApp, email, phone or other channels.
For parents, students or guardians, this may include:
- Name
- Mobile number
- Email address
- Student level
- Subject or subjects needed
- Preferred lesson format
- Location or general area
- Preferred days and timing
- Budget or expected tuition rate
- Tutor preferences
- Additional information submitted in the form or conversation
For tutors, this may include:
- Name
- Mobile number
- Email address
- Gender, if provided
- Tutor profile
- Qualifications
- Teaching experience
- Levels and subjects you can teach
- Preferred lesson format
- Preferred teaching areas
- Availability
- Expected hourly rate
- Teaching experience, student results, profile details and other information submitted
Please do not submit sensitive personal information unless it is necessary for us to understand the tuition request or tutor registration.
2. How We Use Personal Data
We may use personal data for the following purposes:
- To respond to enquiries
- To understand tuition needs
- To match parents or students with suitable tutors
- To assess tutor registrations
- To contact tutors about suitable tuition assignments
- To communicate about lesson arrangements, tutor suitability, availability, rates and related matters
- To improve our services, website, forms and matching process
- To maintain internal records
- To comply with legal or regulatory requirements
3. Disclosure of Personal Data
We may disclose relevant personal data where necessary for tuition matching and service delivery.
For example, we may share relevant student learning needs, general location, subject requirements, schedule, budget or lesson preferences with potential tutors.
We may also share relevant tutor profile information, qualifications, experience, subjects, availability and expected rates with parents or students considering a tutor.
We do not sell personal data to third parties.
4. Accuracy of Information
Please ensure that the information submitted is accurate and updated. If your information changes, you may contact us to update it.
5. Retention of Personal Data
We may retain personal data for as long as necessary to fulfil the purposes for which it was collected, including service follow-up, record keeping, dispute handling, business operations, legal or regulatory requirements.
When personal data is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.
6. Protection of Personal Data
We take reasonable steps to protect personal data in our possession or control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
However, no method of internet transmission or electronic storage is completely secure. You should avoid sending highly sensitive information through website forms, email or messaging channels unless necessary.
7. Access, Correction and Withdrawal of Consent
You may contact us to request access to, correction of, or withdrawal of consent for the use of your personal data.
Please note that withdrawing consent may affect our ability to provide tutor matching, tutor registration, assignment notification or related services.
8. Third-Party Services
This website may use third-party tools or services such as WordPress plugins, form tools, analytics tools, hosting providers, email services or messaging platforms. These services may process data as part of operating the website and providing our services.
9. External Links
This website may contain links to external websites. We are not responsible for the privacy practices, content or security of external websites.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page.